Privacy Policy

Rental Prop Finder ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate analytics platform.

By creating an account, signing up for, signing in to, or using the Service, you grant us permission to collect and process analytics and usage data as described in this Privacy Policy (including Google Analytics enabled by default). If you do not agree with this Privacy Policy, please do not access, register for, or use the Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Full name
• Email address
• Account password (encrypted)
• Subscription tier and role
• Account creation and last login dates

1.2 Property and Investment Data

When you use the Service, we collect and store:

• Property addresses, specifications, and pricing
• Financial analysis parameters and assumptions
• Saved properties and portfolio data
• Notes, comments, and property research
• Uploaded files and documents related to properties
• Contact information for property-related parties (realtors, property managers)

1.3 Usage and Analytics Data

We automatically collect certain information when you use the Service, including through analytics tools such as Google Analytics (Google Analytics 4 / Google tags). This may include:

• IP address and device information
• Browser type and version
• Pages and screens visited and features used
• Product events (for example, property views, searches, exports, and similar in-app actions)
• Time and date of access and session duration
• Referral sources
• Search queries and filters applied
• A platform user identifier and subscription plan associated with analytics events, where applicable

1.4 Communications

We collect information when you communicate with us:

• Customer support inquiries and responses
• Feedback and feature requests
• Waitlist and contact form submissions

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Process your property analyses, store your portfolio data, and deliver the core functionality
• Personalization: Customize your experience and remember your preferences
• Communication: Send transactional emails, account notifications, and service updates
• Improvements: Analyze usage patterns to improve features and performance
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service
• Marketing: Send promotional emails (you can opt-out at any time)

3. Third-Party Data Sources

The Service integrates with and displays data from various third-party sources:

• HUD Fair Market Rent Data: We fetch and cache FMR data from the U.S. Department of Housing and Urban Development
• Property Listings: We aggregate property listings from Zillow and other real estate platforms
• Public Records: We may display information from public property records and census data
• Crime Statistics: We display crime and safety data from third-party crime databases

We do not control or take responsibility for the accuracy or privacy practices of these third-party data sources. Their use is subject to their respective terms of service and privacy policies.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using HTTPS/TLS
• Encryption of sensitive data at rest
• Secure authentication and session management
• Regular security audits and monitoring
• Access controls and role-based permissions

Your data is stored on secure cloud infrastructure provided by Base44. While we strive to protect your information, no method of transmission or storage is 100% secure. You use the Service at your own risk.

5. Cookies, Analytics, and Tracking Technologies

We use cookies, pixels, local storage, and similar technologies to operate the Service and to measure and improve it. Categories include:

• Essential Cookies: Required for authentication, security, and basic functionality
• Analytics Cookies and Tags: Used to understand usage patterns, feature adoption, and performance
• Preference Cookies: Remember your settings and preferences

Google Analytics. We use Google Analytics (including Google Analytics 4 and related Google tags) to collect and process usage and event data. Google may receive information about your use of the Service and may set or read cookies or similar identifiers on your device. Google processes this information as described in Google’s privacy policies and Google Analytics terms. We configure analytics to support product measurement (including custom events and, where applicable, a user identifier tied to your account).

Consent by registration and use. Creating an account grants us permission to collect, process, and share analytics and usage data as described in this section, including Google Analytics with analytics collection enabled by default. Because the Service is intended for users in the United States, by creating an account, signing up, signing in, or continuing to use the Service, you consent to our use of these technologies, as further described in our Terms of Service. If you do not consent, do not register for or use the Service.

You can control many cookies through your browser settings. Disabling cookies may limit your ability to use certain features. Browser controls may not stop all analytics or operational logging. You may also review Google’s tools and documentation for managing Google Analytics advertising features where available.

6. Email Communications

We may send you the following types of emails:

• Transactional Emails: Account notifications, password resets, subscription updates (you cannot opt out)
• Product Updates: New features, service changes, and important announcements
• Marketing Emails: Promotional content, tips, and educational materials (you can opt out)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at support@rentalpropfinder.com.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Portability: Request a machine-readable export of your data
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@rentalpropfinder.com. We will respond to your request within 30 days.

8. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who help us operate the Service (hosting, analytics such as Google Analytics, email delivery, and payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or that of our users

Any third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account data is retained until you delete your account
• Property and portfolio data is retained until you delete it or close your account
• Usage logs and analytics data may be retained for up to 2 years
• Financial transaction records are retained for 7 years for tax and legal compliance

After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Users

The Service is operated in the United States and is intended for users located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or through a prominent notice on the Service
• For material changes, provide advance notice and obtain your consent if required by law

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at: